Láns Toys Co. — Privacy Policy

This Privacy Policy explains how Láns Toys Co. (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or make a purchase from lanstoys.com (the “Site”) or interact with us by email or social media.

Information We Collect

  • Device & browsing info: IP address, browser, time zone, cookie data, pages/products viewed, referring sites or search terms, and how you interact with the Site.
  • Order info: name, billing and shipping address, email, phone (optional), payment method details (processed by our payment provider), items purchased, order total, and delivery preferences.
  • Communications: emails you send us, reviews, survey responses, and newsletter sign-ups.
  • Cookies & analytics: we use cookies and similar technologies to keep your cart, remember preferences, and understand how visitors use the Site.

How We Use Your Information

  • Provide the Services: process and fulfill orders, shipping and returns, customer support.
  • Improve & personalize: analyze how the Site is used, test features, improve content and navigation.
  • Marketing (with consent or as permitted): send newsletter updates and offers; you can unsubscribe at any time.
  • Security & fraud prevention: detect, investigate, and prevent fraudulent or illegal activity.
  • Legal compliance: tax, accounting, and regulatory requirements.

Sharing Your Information

We share information with trusted service providers who help us run the Site and fulfill orders, such as Shopify (store platform/hosting), payment processors (e.g., Shopify Payments/Stripe/PayPal), shipping carriers (USPS/UPS), and email/analytics tools. These providers may process your data on our behalf under contracts that protect your information. We may also share information to comply with law, respond to lawful requests, or protect our rights.

Cookies & Similar Technologies

We use cookies to operate our store (e.g., keep items in your cart), remember preferences, and understand site traffic. You can manage cookies in your browser settings; disabling cookies may affect some features.

Marketing Preferences

If you subscribe to our newsletter, we’ll send you updates and offers. You can unsubscribe via the link in any email or by contacting us at support@lanstoys.com.

Data Retention

We keep order records for as long as needed to provide the Services and as required by law (e.g., tax and accounting). We keep analytics data for operational periods consistent with our tools’ default settings.

Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, to opt out of certain processing, or to appeal decisions.

  • California (CCPA/CPRA): you may request access, deletion, or to opt out of sale/sharing of personal information (we do not sell personal information).
  • EU/UK (GDPR): lawful bases include performance of a contract (orders), legitimate interests (security/analytics), consent (marketing where required), and legal obligations. You may have rights to access, rectify, erase, restrict, object, portability, and to withdraw consent. You can also lodge a complaint with your local supervisory authority.

To submit a request, email support@lanstoys.com with “Privacy Request” and your country/state.

Do Not Track

Because there is no consistent industry standard for responding to Do Not Track signals, we do not alter our data practices when we detect such signals.

Minors

Our products are intended for families; purchases must be made by adults. We do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

Changes

We may update this Policy from time to time. The “Effective date” above shows the latest version.

Contact

Questions or requests? support@lanstoys.com
Mail: Láns Toys Co., Weston, Massachusetts, USA

CREATED FOR CHILDREN, CHERISHED BY PARENTS