In-stock and Made-to-Order Items

In Stock

  • Items with a piece count marked “In Stock” ship from our Massachusetts studio within 1–2 business days.

  • Business days are Mon–Fri, excluding U.S. holidays.

Made-to-Order

  • If a piece count is not marked as stocked, it is made to order.

  • Please allow an additional 3 business days for production (print, glue, cut, and box) before shipment.

  • Once ready, your order follows our standard shipping policy and transit times.

Mixed Carts (In Stock + Made-to-Order)

  • Orders containing both may ship together when the made-to-order item is complete.

  • If you need the in-stock item sooner, please place separate orders or contact us to request a split shipment (additional shipping may apply).

Returns & Exchanges

  • The same return policy applies to in-stock and made-to-order items. See our full Returns page for details and timelines.

Still Need Help? Questions about timing or a specific piece count? Email us at hello@lanstoys.com and we’ll be happy to help.

ONE PUZZLE. TWO STORIES.